Atlassian Consultant
Using your excellent knowledge of Atlassian products, advise customers on product selection and licensing and then the consulting, implementation, configuration and support for new and existing Atlassian customers.
Job Summary: The Business Process Management Developer will be responsible for designing, developing, and implementing business process management (BPM) solutions. This role requires a very good understanding of BPM methodologies, software development, and the ability to collaborate with cross-functional teams to deliver high-quality software products.
Key Responsibilities:
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Provide first line support to existing customers using the Atlassian Stack
Pre-sales
Lead pre-sales activities for potential new customers, or new products and requirements for existing customers
Information gathering
Gather customer requirements, recommend solutions utilising the Atlassian Stack.
Product knowledge
Remain up to date regarding product enhancements and changes and guide customers to ensure they understand how these changes impact them. Assist them on the journey.
Best practices
Provide Agile and/or ITSM best practice guidelines to customers
Assessment
Assess market place applications to understand their functionality and match them to customer requirements where applicable
Management
Manage the i1 Solutions Atlassian Product Stack including users, optimisations, configurations and ensuring that all product enhancements and changes do not impact day-to-day operations
Drive adoption
Drive improved adoption of the Atlassian Product Stack internally
Drive adoption
Drive improved adoption of the Atlassian Product Stack internally
License understanding
Understand and be able to articulate all the different licensing levels per product and what functionality is included/ excluded from each.
Certifications
Keep certifications update on an on-going basis
Behavioural Competencies
and Education
- Fluent English Speaking
- Strong sense of discipline and personal accountability
- Attention to detail
- Aligns with the values of i1 Solutions
- Self-starter
- Effective Time Management
- Strong problem-solving abilities and experience analysing requirements and implementing solutions.
- Excellent communication skills for stakeholder interaction, training, and process documentation.
- You are a strategic thinker who is analytically strong and detail oriented, adept at multitasking and prioritizing and have a solid technical background or experience with software development methodologies.
- You have excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation skills.
- The ability to be resourceful, self-motivated and able to be successful in a non-traditional entrepreneurial team-based environment.
- A very good understanding of business and how it works.
- Must have relevant ICT B.Degree or equivalent Diploma.
- Must be Atlassian Certified (current)
- 5+ years Atlassian Consulting experience
- South African Resident, willing to travel domestically for work requirements
Submit your CV for this position
If you meet the above requirements and are interested in the position please send us your CV.