As a Business Analyst you will be required to assist our clients in solving their business problems. Through the use of product and industry knowledge, you will be required to analyse the business requirements and propose solutions that help our client’s meet their organisational goals and objectives.
You will need to interface with multi-disciplinary teams, both internally and with the client, in order to achieve the desired outcomes.
The person looking to fulfil this role should not just be looking for a job, but should be seeking a career filled with opportunity, should enjoy the challenge of working in a complex environment; be willing to take every chance to grow on a technical and personal level and desire to be part of a senior team.
Knowledge and Experience in Insurance would be advantageous

Participate in pre-sales activities using personal presence, product and industry or domain knowledge.
Understand the business issues and challenges of a client’s organisation and industry (varied) and identify possible opportunities for business improvement
Perform all aspects of business analysis:
- Requirement elicitation, facilitation, analysis and validation – gather, interpret and document client’s requirements (business and functional), assess and propose solutions, and translate needs into requirements for developers
- Challenge the business where appropriate to manage expectations and highlight risks/issues
- Perform Interface design through prototyping, and test usability
- Take responsibility during the development lifecycle to resolve any business-related issues identified in requirements
Involvement and contribution to Solution Design
Responsible for the delivery of solutions which meet client’s requirements:
- Review test approach, test cases and test plans to ensure coverage of relevant business scenarios and that the solution functions in an integrated system environment
- Conduct and assist the business with UAT
Engage in Problem Solving and Diagnostics
Provide support during and post implementation.
Manage customer expectations
Work with and facilitate communication between stakeholders at all levels as defined by individual projects.
Support project managers
Any other duties as required from time to time

Ability to motivate team members
Consistently deliver high quality service to our clients
Being able to work in a project/team environment
Relationship building skills both internally and in a consulting environment
Highly organized, with excellent interpersonal skills and the ability to self-manage, or manage with minimal supervision i.e. organise workloads, prioritise and meet deadlines
Pro-active and service-driven
Friendly and personable
Willingness and ability to remain flexible, function under pressure and maintain a positive attitude
Confident and knowledgeable
Administratively strong with good attention to detail
Must be willing and able to travel
Contribute and make recommendations for continuous internal process improvement and drive productivity improvements (internally)
Presents thoughts and ideas in a clear and concise manner appropriate to the receiver’s needs and expectations.
The ability to listen, advise and escalate issues where necessary
Ability to mentor team members as required

Business Analyst

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